Price Matching

Seen it cheaper somewhere else? Let us match it!

We constantly check our prices to make sure we offer the best possible value. However, due to the number of items we sell, it’s impossible to check all prices on a daily basis. So, if you’ve seen a cheaper price on another website…

Here’s what you need to do:

  • Send us a message using the form below, including the name of the product and a link to the website where you've found the lower price
  • Check it’s available to order
  • Check the price includes any delivery charges
  • Check the item is like-for-like and is brand new
  • Ensure the item is from an authorised retailer and not a private seller
  • Ensure the item isn’t from Ebay Or Amazon
  • Must be done before purchase

This is what we’ll do

We’ll send you a unique code to discount the price on our website. During working hours (Mon-Fri 9:00am-5:00pm), we aim to get back to you the same day.

Price Match Terms and Conditions

  • Price match not available on products listed on Amazon or Ebay.
  • The item must be identical in relation to the manufacturer, colour and model. 
  • Price match only available for orders being delivered to UK mainland addresses.
  • Prices will only be matched from UK websites with prices in GBP.
  • Price match cannot be used in conjunction with any other offers or promotions.
  • Price match applies only to goods sourced from official UK distributors.
  • Vape Simple reserves the right to price match only one of each item per customer.
  • Vape Simple reserves the right to withdraw the price match policy at any time.
  • Vape Simple discount codes cannot be applied or taken into account in relation to the price match policy after purchase.